Quality Manager

Quality Manager




Key Deliverables

  • Conform with Security, Safety, Health and Environmental codes of Ingredion and local regulatory requirements related to quality department.
  • Drive and implement continuous quality improvement using internal contacts throughout the Ingredion organization.
  • Lead quality team to support quality failure investigation by providing analytical solution, and work with cross function teams to address quality issues
  • Lead QA team to maintain and improve quality/food safety/non-GMO/Halal management systems by complying with QMS, to conduct internal & external audits, and organize various quality activities.
  • Lead investigation of customer complaint or incident related with quality or food safety.
  • Lead QC team to closely with QMAS and set up potential new test instrument and method
  • Lead implementation of best laboratory practice
  • Track quality KPIs and identify opportunities for improvement of quality and measurement system by applying LSS tools in problem solving.
  • Encourage innovation culture in quality team to continuously improve the team working efficiency and collaboration across the function.
  • Lead and develop quality team to comply with business/personal growth.
  • Lead quality team to create “Customer Care” culture.
  • Work closely with relevant functions – Production, Engineering/utility, WWT, Supply Chain, Procurement, Regulatory, CSPI and CS for compliance and continuous improvement.
  • Maintain a close network with QMAS and QC of other manufacturing locations for expertise or information sharing.
  • Work closely with key internal functions – production, CSPI, regulatory, logistics and CS for timely product release or quality issue solving.
  • Develop external labs as trusted partner. 
  • Qualification Requirements:
  • Coordinate and receive audit & visit of customer, regulatory, certifying bodies and corporate QA.
    • Bachelor degree or higher in a food manufacturing or related background.
    • At least ten years of experience in QA/QC role of multinational food companies, supervision experience is required.
    • Familiarity with ISO 9001, ISO 14001, HACCP, BRC or FSSC 22000 as minimum. Certified auditor is preferred.
    • Strong technical capability to lead test method development.
    • Strong leadership skills
    • Strong communication skills
    • Quick response
    • Strong sense of ownership , teamwork, interpersonal skill and drive for results
    • Literate in PC software: Excel, Word, Lotus Notes, etc.
    • Good command of English for both of written and spoken
  • Lean Six Sigma Green Belt.